Kathleen Drum’s mission is to bring thought-provoking, timely and inspiring content to administrative professionals worldwide, empowering them to succeed in their roles and excel in their careers.  As the Senior Editor at Executive Support Media, Kathleen works closely with authors and speakers, commissioning articles, researching current business trends, and providing opportunities and encouragement to new voices in the profession. She manages every aspect of Executive Support Magazine, from inception, commissioning, and formatting to publication on the website and in print. As a former Assistant, Kathleen understands the issues and opportunities that face the profession and its people. 

With over two decades of expertise in executive search, leadership development, and high-impact communication, Lucy Chamberlain is a sought-after headhunter, speaker, and founder, driving transformation for individuals and organisations alike. As the Founder of C&C Search & Academy, she has placed top-tier EA/PA, Business Support and HR professionals into London’s most prestigious firms, shaping careers and elevating the strategic value of business support.

A 16x industry award winner, UN Women Delegate, and B Corp & W Corp Ambassador, Lucy doesn’t just place talent—she empowers them.  Her mission is simple: to elevate the overlooked, amplify impact, and create workplaces where everyone thrives. 

Maggie Olson is the Founder of Nova Chief of Staff, the premier and first-of-its-kind destination for Chief of Staff education, certification, and development. 

She has 20 years of experience in retail, food and beverage, and technology sectors and has held leadership roles at Nordstrom and T-Mobile. At T-Mobile, Maggie's impressive work led her to become the Chief of Staff to the President of the T-Mobile Business Group. In this role, she built the Chief of Staff model from the ground up, creating a highly efficient team and establishing an executive back-office structure. supporting the President, SVPs, and over 5,000 employees. 

She also built a Chief of Staff team, defining all roles, processes, and systems. Through Nova Chief of Staff, Maggie continues to shape the future of business leadership, providing the tools and resources necessary for Chiefs of Staff to excel in their roles and drive company success.

Richard is a high-performance executive coach, well-being coach, and Founder of Employees Health. He is also a mental health advocate, and all-around believer in unlocking your full potential. With a passion for championing personal and professional triumphs, He has honed his craft with a BSc in sport science and coaching, a qualification in performance coaching, lots of continuous self-learning and a wealth of real-world experience.
 

His journey has been a rollercoaster of overcoming challenges, weathering setbacks, and mastering the art of bouncing back stronger. For over a decade, He has been working with individuals – from budding athletes to top-tier CEOs – as they conquer their health, fitness, and performance goals. Richard is now a business owner, where he lives and breathes the hustle, alongside all of this, he has been a men's hockey coach, learning the ins and outs of building rock-solid teams.