The Crodie Files Podcast- For Administrative Assistants and Business Support Professionals

EP 15: The Future of Learning & Development with Fiona Young

Craig Bryson & Jodie Mears Episode 15

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In this episode, Craig Bryson and Jodie Mears are joined by Fiona Young- founder of Carve. Stay tuned till the end as they discuss traditional learning, emerging technologies, and the importance of continuous professional development for administrative assistants.

Listener question
Hi Crodie: I'm feeling overwhelmed by all the new learning technologies out there. How can I decide which ones are worth investing my time in, and how do I approach my boss about getting support for these learning opportunities?

Fiona Young Fiona is the founder of Carve a company that provides live digital courses for executive assistants. From her start as an EA in venture capital to leading learning programs for thousands, Fiona's insights on professional growth and AI are not to be missed.

Connect with Fiona for more information on how she can help you and your organisation and visit her website.

So much value was shared during this episode including:

  • The shift from traditional to modern learning approaches in admin roles
  • Exploring the potential of VR and metaverse for future training courses
  • The role of gamification in enhancing learning and development
  • The importance of personalized learning and adapting to different learning styles
  • Leveraging micro-learning and bite-sized content for continuous growth
  • The impact of learning and development on employee engagement and retention
  • Strategies for approaching your boss about learning opportunities


We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions.

Value Bombs

Jodie Mears: "I think making that connection between my learning and development is important because it really does enhance employee engagement and employee retention".

Fiona Young: "Tech advances will actually mean that we'll move back towards face to face".

Craig Bryson: "At the moment we have the VR, so the hardware is going to be more streamlined because at the moment it's a bit clunky..."

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